Privacy Policy

Last Updated: April 16, 2026

Your privacy is important to us. This Privacy Policy explains how Lux Lights collects, uses, and protects your personal information when you visit our website or make a purchase. It also describes your rights and choices regarding your personal data.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Lux Lights
Wyoming, United States
E-mail: support@lux-lights.shop

Lux Lights is responsible for the collection and processing of personal information as described in this Privacy Policy.

Personal Information We Collect

When you visit or make a purchase from our website, we may collect the following information.

Order Information
When you place or attempt to place an order, we collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and transaction details

Payments are processed securely by third-party payment providers. Lux Lights does not store or have access to your full payment details.

Device Information
When you visit our website, we automatically collect certain information, including:

  • IP address
  • Browser type and device information
  • Time zone and general location
  • Referring websites and search terms
  • Pages viewed and interaction with the website

Communication Data
When you contact us, we may store:

  • Email correspondence
  • Customer service inquiries and complaints

Marketing Information
If you subscribe to our newsletter or marketing communications, we collect your email address and preferences. You may unsubscribe at any time.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • To process and fulfill orders
  • To ship and deliver products
  • To communicate with you regarding orders and inquiries
  • To provide customer support
  • To detect and prevent fraud or unauthorized transactions
  • To improve and optimize our website and services
  • To send newsletters and promotional communications, where permitted by law
  • To comply with legal, tax, and regulatory obligations
  • To maintain accurate business and financial records

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and improve our services.

We use the following types of cookies:

  • Functional Cookies: Necessary for the proper functioning of the website.
  • Analytical Cookies: Help us understand how visitors use our website.
  • Marketing Cookies: Used to provide relevant advertising and promotions.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.

Sharing Your Personal Information

We do not sell your personal information. We share your data only with trusted third parties necessary to operate our business, including:

  • Payment service providers for secure payment processing
  • Shipping and logistics partners for order delivery
  • E-commerce platform providers, such as Shopify
  • IT, hosting, and website security providers
  • Analytics and marketing partners
  • Professional advisors and regulatory authorities when required by law

These service providers are authorized to use your information only as necessary to provide services on our behalf.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

Typical retention periods include:

  • Order and invoice data: up to 7 years for tax and accounting purposes
  • Customer service communications: up to 2 years
  • Marketing data: until you unsubscribe or withdraw consent
  • Analytics and cookie data: as determined by the relevant providers

After these periods, your data will be securely deleted or anonymized.

Your Privacy Rights

Depending on your state of residence, including California, you may have rights under applicable U.S. privacy laws such as the California Consumer Privacy Act (CCPA/CPRA).

These rights may include:

  • The right to know what personal information we collect and how we use it
  • The right to request access to your personal information
  • The right to request correction or deletion of your personal information
  • The right to opt out of certain data uses where applicable
  • The right to non-discrimination for exercising your privacy rights

To exercise your rights, please contact us at support@lux-lights.shop. We will respond within the timeframe required by applicable law.

Data Security

We take appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption (HTTPS)
  • Secure servers and systems
  • Restricted access to personal data
  • Regular monitoring and security updates

Despite our efforts, no method of transmission over the internet is completely secure.

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such data has been collected, it will be promptly deleted.

Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to Lux Lights. We encourage you to review the privacy policies of any external websites you visit.

Do Not Sell or Share Personal Information

Lux Lights does not sell or share personal information with third parties for monetary compensation. We only share personal data as necessary to provide our services and operate our business in accordance with this Privacy Policy.

Changes to This Privacy Policy

Lux Lights reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Lux Lights
Wyoming, United States
E-mail: support@lux-lights.shop